FAQ

Are your therapists qualified?

 All therapists must have graduated from a full 2200 HR massage program in order to qualify for insurance.  They only practise therapies they are trained and certified in. 

Are your therapists insured?

 Yes, all therapists must have insurance to practise.  this protects the therapist and the clients. 

How do I pay for my massage?

  Silver Linings is able to take debit, credit, cash, e-transfer, and direct bill insurance.  The therapist have a debit/credit machine that takes payment on site. 

What insurance companies does Silver Linings direct bill to?

 Great West, Manulife, Sunlife, Chambers, Alberta Blue Cross, National Blue Cross, Greenshield, Cowan, and more. 

Where are you based?

 Silver Linings is based in Red Willow, AB.  We are located an hour East of Red Deer. 

When do you come to Red Deer and surrounding areas?

  We travel to Red Deer on Tuesdays and Thursdays. 

FAQ

What is supplied by the therapist?

  The therapist brings their table, linens, and oils to every session, unless the client chooses to supply their own.  If the therapist has other modalities (cupping, taping etc), they will supply what is required, if offered or requested.  

What if I can't get on the massage table?

 The therapists make adjustments to ensure that therapy is provided.  Lower the table, work with trained homecare/staff to assist with you to be able to get on or off the table.  If that is not possible, then the wheel chair or other chair you are able to be comfortable and safe in during the appointment. 

There isn't an option for couple's massage, is it offered?

  At this time, couple's massage is not offered.  The option of back-to-back massage is available.  There is no booking option for this, but go to the contact us and request the couple's massage for back-to-back appointment.  

How do I pay for my massage?